On June 5th, 2014
major telecommunication company, Rogers, revealed to the public that, “they
were asked almost 175,000 times for their customers’ data in 2013.” Rogers
telecommunications is the first telecommunications provider to reveal publicly
the statistical data requested from them each year. Some of these requests were
necessary as they were requests for names and addresses, life threatening
situations, emergencies, sexual abuse, and mostly by law enforcement personnel.
The fact that customers information can be distributed alarms customers as it
puts in to question why companies, like Rogers require specific information
when signing up. Canadians can and should expect peer companies to follow in
Rogers footsteps by also announcing publicly their statistical data request as
seen with Rogers. Canadians can now learn more and question how and why
specific information is required and distributed at such ease.
I am pleased that a company such
a Rogers is willing to share publically their statistical data when it comes to
the distribution of their customers' data. The way I see it, is that the people
who have a problem with their information being distributed or shared are the
people who have something to hide. As long as one is not committing any wrong
doings, then I feel that they shall have nothing to be worried about other than their
information landing in the wrong persons hands, which would then definitely be a
problem. Being a Rogers customer, I have nothing bad to say about them, as I
have been satisfied with their services and have not yet experienced any
predicaments with them. From what I understand is that the privacy and
information of customers isn’t sold to third parties as companies do securely
take care of their customers information. I now wonder how many requests social
media companies like Facebook, Twitter and YouTube receive on a yearly basis.
Non the less we customers can only hope and trust that our personal data and
information isn’t handed to the wrong pair of hands.
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